NAVIGATING CUSTOMER EXPERIENCE

 Bilingual Event 

Join us for a day dedicated to Customer Experience!

RSVP Now 

In Partnership with

 By invitation 

Version française

Version française

NAVIGATING CUSTOMER EXPERIENCE

 Bilingual Event 

Join us for a day dedicated to Customer Experience!

RSVP Now

 By invitation  

In Partnership with

Location

Bain Mathieu 

Date

November 26 2024

Starts at 9am

Theme

A Deep Dive into CX Success

Location

Bain Mathieu 

Date

November 26th 2024

Starts at 9am 

Theme

A Deep Dive into CX Success

Dive into the world of CX with us!

Join our experts and explore innovative ideas and practical advice to help you ride the wave of customer success.

Dive into the world of CX with us!

Join our experts and explore innovative ideas and practical advice to help you ride the wave of customer success.

Program Schedule

9am

Welcome, Coffee & Connect ☕

9am

Welcome, Coffee & Connect ☕

10am

Keynote

Presentation of the new CX Global Standards 

In English

10am

Keynote

Presentation of the new CX Global Standards 

In English

11am

Panel

Parcours vers la maturité CX

In French

11am

Panel

Parcours vers la maturité CX

In French

12pm

Lunch Break 🍴

12pm

Lunch Break 🍴

1pm

Panel

The ROI of Mature CX Programs

In English

1pm

Panel

The ROI of Mature CX Programs

In English

2pm

Case Study

A Discussion on Member and Client Experience at Desjardins

In French

2pm

Case Study

A Discussion on Member and Client Experience at Desjardins

In French

3 to

5pm

Networking Happy Hour 🍸

3 to 5pm

Networking Happy Hour 🍸

The Venue

The Bain Mathieu, a former public bath dating from the 1930s, was saved from demolition in 1998 by the Société pour Promouvoir les Arts Gigantesques (S.P.A.G.).


Restored and transformed into a multi-purpose cultural space, it now hosts a wide variety of artistic events, playing a key role in Montreal's cultural scene.

The Venue

The Bain Mathieu, a former public bath dating from the 1930s, was saved from demolition in 1998 by the Société pour Promouvoir les Arts Gigantesques (S.P.A.G.).

 

Restored and transformed into a multi-purpose cultural space, it now hosts a wide variety of artistic events, playing a key role in Montreal's cultural scene.

How to get there?

How to get there?

2915 Rue Ontario E, Montréal

7-minute walk from Frontenac station (green line).

Several bus routes pass close to the establishment. Consult the STM website to find your route. 

We strongly suggest using public transit to get to Bain Mathieu.

 

However, if you don't have the choice of using your car, free parking is available nearby.

Reserve your place

Don’t miss this exclusive opportunity!  

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